The settings in this part work for importing reviews from Aliexpress, Amazon, Etsy, and Dhgate.
You can access import review settings from Ryviu dashboard > Products
Click Import reviews button > and click Import settings.
Please check the details of the settings on the instructions below.
General
Product status: the status of the product after importing reviews.
Remove duplicate reviews: If you enable that option before importing reviews, you can delete duplicate reviews.
Import image reviews only: Ryviu will get image reviews only if you enable this setting.
Review quantity per import: The default setting loads 20 reviews per time. However, you can change the number of reviews for each importing time with the premium plans. Please set the number of reviews before importing them.
Options for AliExpress
Those options are only available in Ryviu paid plans.
Translate reviews: Reviews will be in the language selected. Please note that this option works based on Aliexpress's translation option, so some words will not be translated properly.
If you select Default, the reviews will be imported correctly as on Aliexpress.
If you want to import reviews in English, please get them from Aliexpress, the global site.
Filter by Country: When importing reviews, you can choose different nations. Reviews will be translated into your preferred language if you select both countries and languages.
Option for Amazon
When you enable the option Import by ASIN, Ryviu will import reviews belonging to the ASIN you are active in the Amazon product URL only.
If that option is disabled, you can import reviews with the parent ASIN.
Option for Etsy
Only the Advance and Unlimited plans allow you to import reviews from Etsy. From the settings page, you can set up to import all shop reviews at once. If you disable the option Import all reviews from Shop, you will import reviews for each product.
Sync new reviews
Set the time range for syncing the new review function. You can learn how to sync reviews in Sync new reviews article.
Need help?
Get in touch with our support team through live chat or email at info@ryviu.com. We're here to help!