Support

On this page, you can know how to contact us to get support from Ryviu support team.

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Our support hours are 8 AM to 11:30 AM, 1:30 PM to 5 PM, 8 PM to 11:59 PM, and 12 AM to 4 AM GMT+7, Monday to Friday, excluding some holidays.

We’re here to help! Whenever you need assistance, you can reach the Ryviu support team through the following methods:

Live Chat

Live Chat is the first way to contact us. To access Live Chat:

  1. Click the message icon at the bottom right corner of your Ryviu dashboard.

  2. Select 'chat with us', 'report an issue', or 'request a feature', provide clear screenshots, and leave your email. We'll address your issue promptly if we're online, or email you afterward.


Contact page

Visit our contact page to submit a ticket. Click "Submit a ticket" then fill required information in the the form, we will check and get in touch to you soon.

From your Ryviu dashboard, you can contact us by clicking your account name in the upper right corner.


Email us

Email us at info@ryviu.com with your inquiries. We strive to respond to all emails and tickets promptly.

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