This article will help you enhance your customer engagement with a customized request review email template in Ryviu. Here's how to do it:
Step 1. From your Ryviu account, go to Emails > Automation to visit the emails automation section
Step 2. Set the time to send emails.
Step 3: Create and customize email template
1. Click Customize email button at the top right corner to visit the email template.
2. Edit the email subject in the General section and change the color background in the Colors section.
3. Customize email template
Click Customize under the Customize Section.
In this page, you can set up and edit all sections in the request reviews email templates, including header, logo, content, order items, rate list, CTA button, and footer. You can also add more sections to the email template and rearrange their order with some drag and drop.
Once you finish, hit the Save button.
Finally, you should send test email to check how the customers see it on their devices. Here, let’s see how my email template look:
4. Set up Thank you email template
The thank you email will be automatically sent to the customers after they leave a review. To set it up, please follow the steps below:
Return to the Email Automation page, and click on thank you email to open the thank you email template.
First, you have to type the email’s subject and set the background color.
Then, you can edit many sections of the thank you email, such as image, content (text), and the amount of coupon code. You can also add more sections and reorder them easily by dragging and dropping.
Once finishing, just hit the Save button.
Need help?
Get in touch with our support team through live chat or email at info@ryviu.com. We're here to help!